Who we are

This is the privacy policy of Canndle, part of Claasen Communicatie. When referring to ‘we’, ‘our’, or ‘us’, it means Canndle. Our website address is: https://canndle.nl. We are registered in the Netherlands under number 74901222. Our registered office is at Schonauwen 130, 3401HJ IJsselstein (not a store).

Our policy complies with Dutch law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

This website is hosted by IXL hosting.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

This website also uses cookies from third parties like Google Analytics and Facebook. This registers your IP-adress, ISP, browser, if you use Flash and your location. Tracking cookies from Facebook (like a Facebook pixel) follow your visit to our site to create a profile from website visitors. Based on this profile we can optimise the website for you.

Data we process

We collect different kinds of data about you. For example when you leave a comment on the site. The data we collect is the data shown in the comments form, and also the visitor’s IP adress and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or fulfilling your order. Financial data includes your bank account and payment card details. We also store data about payments or communications to and from you about our products that you have purchased from us.

We use Google Analytics to collect technical data about you like your IP adress, browser type, time zone setting and location, operating system and platform and other technology on the devices you use to access our website. We also keep information about your interests, preferences, feedback and survey respones if you have given them to us. We keep this data as anonymous as possible.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

This post is also available in: Dutch